Last Updated: 04-FEB-2025

1. Introduction

Welcome to NotAcad. This Privacy Policy explains how NotAcad (“we”, “our”, “us”) collects, uses, discloses, and safeguards data obtained from schools, their staff, students, and other users (“you” or “your”) when using our school management system (the “Service”). We are committed to protecting the privacy and security of all information provided to us.

2. Information We Collect

We may collect and process the following types of information:

• School and Institutional Data:
  • School name, address, contact details, and administration information.
  • Enrollment data, including the number of students and class/group details.
• Personal Data:
  • Names, email addresses, telephone numbers, and job titles of parents, teachers, administrators, and support staff.
  • Student information such as names, dates of birth, academic records, and class schedules.
• Usage and Technical Data:
  • Log files, IP addresses, browser type, device information, and activity logs.
  • Cookies and similar tracking technologies to improve user experience and monitor usage trends.
• Payment Information:
  • Billing details and transaction records when you subscribe to the Service.

3. How We Use Your Information

We use the collected information for various purposes, including:

• Providing, maintaining, and improving the Service.
• Customizing the user experience based on school needs and user roles.
• Processing billing and subscription management.
• Communicating important updates, notifications, and support-related information.
• Analyzing usage data and trends to enhance functionality and performance.
• Complying with legal obligations and protecting the rights of NotAcad and its users.

4. How We Share Your Information

NotAcad does not sell or rent your data. We may share your information with:

• Service Providers: Third-party vendors and partners who perform functions on our behalf (e.g., payment processing, hosting, and analytics). These providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.
• Legal Requirements: When required by law, regulation, or legal process, we may disclose your information to governmental authorities, law enforcement, or other entities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction. We will notify you of any such changes where applicable.

5. Data Security

We take data security seriously and implement a variety of measures to protect your personal and institutional data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and secure data storage practices. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When the data is no longer needed, we will take reasonable steps to securely delete or anonymize it.

7. Children's Privacy

NotAcad is designed primarily for use by educational institutions and their staff. In cases where student data is collected, we take extra measures to ensure compliance with applicable child protection and privacy laws. Schools are responsible for obtaining the necessary consents from parents or legal guardians for the collection and use of data concerning minors.

8. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than Uganda. When this occurs, we will take appropriate measures to ensure that your data receives an adequate level of protection in accordance with this Privacy Policy and applicable legal requirements.

9. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

• The right to access and receive a copy of your data.
• The right to correct or update inaccurate or incomplete information.
• The right to request the deletion or restriction of your personal data.
• The right to object to certain data processing activities.

To exercise these rights, please contact us using the information provided in Section 13.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information when you interact with our Service. This information is used to analyze usage, enhance functionality, and improve your overall experience. You can adjust your browser settings to refuse cookies, but this may limit your ability to use certain features of the Service.

11. Third-Party Services

Our Service may contain links to third-party websites, tools, or services that are not owned or controlled by NotAcad. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. When we make changes, we will update the “Last Updated” date at the top of this document and, in some cases, notify you via email or through the Service. Your continued use of NotAcad following such changes constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

NotAcad Support
Email: support@notacad.com
Address: Nansana Kabumbi, Wakiso Uganda

By using NotAcad, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.